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Frequently Asked Questions
Listings that say 'tube only'- what does it mean?
Due to popular request, certain Comp Lyfe tubes are available for purchase as 'tube only'. This means you are only purchasing the actual tube, and the housing assembly should be purchased separately. This allows you to customize the exact desired look for your setup, or even use a housing that you already own from another Comp Lyfe design.
Each individual variant will say 'tube only' so you know what each item comes with. If you do not see 'tube only' next to the variant on the dropdown, it means a fully assembled housing is included.
Prices for 'tube only' options reflect this change.
Device Authentication- how can I get a replacement COA?
Previously, the only way to have a Comp Lyfe product authenticated (and/or obtain a new Certificate of Authenticity) was to have a member of our staff see the item(s) in person. We preferred you mail the item(s) to our Comp Lyfe warehouse (you paid to have the item(s) shipped- we paid to have the item(s) shipped back). We would also authenticate items in person at our warehouse and at trade shows. In order to sell/trade a Comp Lyfe tube on our Facebook Buy Sell Trade page (Comp Lyfe Collectors Club) you must have the corresponding COA for that tube.
→ Effective 01-01-2024: We are now offering our authentication services via email- without shipping your device in. If you choose to use this service for authentication, please email the following photos/ information:
- (1) photo of the 510
- (1) photo of the side profile
- (1) photo of the bottom threads (housing removed)
Please note: we may request additional photos.
COA authentication services are $10 and this includes shipping (domestic only). We have offered this service for free since 2015, but we are now charging a $10 fee to cover the time of our staff and postage/materials. International fees vary, please email us for a more specific quote. Emailed photos that do not require us to ship a COA are still free.
Photos should be emailed to info@complyfe.com, please include your shipping address in this email as well. Once we have authenticated your device, you will receive an invoice for $10. Once the invoice has been paid, your COA will be shipped and you will receive tracking information via email.
Is it possible to avoid the $10 fee?
Absolutely. We can include COA(s) in any outstanding order. For example, place any order... avoid $10 fee.
Still want to mail in your device?
No problem. See address below.
Shipping Address for Authentication:
Comp Lyfe, LLC
ATTN: Authentication Dept.
4260 Industrial Center Lane NW #300
Acworth, GA 30101
Limited Lyfetime Warranty- what does it cover?
Our Limited Lifetime Warranty applies to manufacturers defects only.
This does not include: normal wear and tear, cross-threading, broken magnets, abuse, loss or theft. If you have a question about our warranty policy (or you need to submit a claim) please email info@complyfe.com.
Cloned Comp Lyfe items are not valid under warranty.
Please refer to the bottom of our website for more information.
By purchasing this flashlyte- Comp Lyfe, LLC will not be held responsible for any misuse, damage or injury due to the operation of this item. Please research this flashlyte prior to operating.
Posting on social media will not expedite a response or solution- please email info@complyfe.com with any inquiries.
Battle Decks- how can I purchase?
Please email info@complyfe.com for information on how to purchase a BD2 and/or BD24 deck as they are not available online.
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